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We have compiled a list of the most frequently asked questions regarding The Victory Banks' Mobile Banking. If for any reason you have a question or comment, please contact the bank during business hours at 610-948-9000.

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You must be an active Online Banking NetTeller user to enroll in mobile banking. If you are not a current or active Online Banking NetTeller user, please contact The Victory Bank at 610-948-9000 to sign-up or re-activate. Victory Mobile Banking works with any web-enabled mobile phone device whose network allows secure SSL traffic. 

  1. Apple ®, iPhone®, Apple® iPad® and Android users may download "The Victory Bank" mobile app from your respective App store and follow the instructions after launching the app
  2. Microsoft Windows® and BlackBerry® users, please contact your Victory Bank Representative. If you don't have a web-enabled mobile phone you may still use SMS (texting). For SMS (texting) information please refer to the Victory Mobile Text Banking How-to page

You may:

  • View Account Balances
  • View Transaction History
  • Transfer Funds Between Accounts
  • Pay Bills to Existing Payees
  • Deposit Checks
  • View Alerts

Yes! We utilize Industry-Standard SSL protocol and State-of-the-Art 256-bit encryption. No personal data or account numbers are accessible or stored on your mobile device. You can only transfer funds between your own accounts that you select and only pay bills for current payees... no changes can be made on a mobile device.
It is FREE for Personal and Business Clients
Yes, you use the same user ID and password.
At this time, only one-time immediate transfers and bill payments may be entered.
Transfers can be made at any time. However, only transfers between accounts performed before 8:00 p.m. EST Monday through Friday, excluding weekend and holidays, are considered effective on that business day. Otherwise, it will be processed on the next business day.
All bill payment requests received before 1 p.m. EST Monday through Friday, excluding weekends and holidays, will be processed the same business day. Otherwise, it will be processed on the next business day. Please allow 3 to 4 days for an electronic payment and 5 to 7 days for a check from when the payment is submitted.

Please allow 3 to 4 days for an electronic payment and 5 to 7 days for a check from when the payment is submitted. 

If you have selected to receive text alerts, each time you make a transfer or bill payment, a confirmation SMS Text Message is sent to your mobile device. If you do not receive a confirmation text message, double check to make sure the transaction went through via logging into online banking at www.thevictorybank.com.
For security reasons, functionality is limited to sending payments to already established payees. To add a new payee, log in to The Victory Bank online banking site, select Bill Payment, and add a new payee. You can then submit payments to that payee via your mobile device.
You must log in to your Victory Bank Online Banking site and delete the payment your pending payments list.
Check your mobile device's settings to make sure you don't have Alpha-only enabled on the keypad.
You will only be able to view 15 days of transaction history on your mobile device. There is not a search feature.
When you complete a transaction from your mobile device (bill payment, funds transfer, etc.) you will receive an SMS Text Message as confirmation that the transaction was successful. If you do not receive this message due to a dropped call or lost signal, check your accounts and re-submit any transactions that did not process.
Since your account data is not stored on your mobile device, your information cannot be stolen. When you replace your mobile device, simply edit your Mobile Settings and make any changes to the wireless provider and/or phone number.
If you simply get a new phone but keep the same phone number and provider, no changes on your part are necessary. If you switch providers and/or phone numbers, log in to The Victory Bank online banking site via the Internet and update your information on the Options >Mobile Settings page. You will not receive SMS Text Messages regarding Mobile Banking transactions if your phone number is not correct.
Select the "Logout" link to logout of mobile banking, and then close your browser through your mobile device browsing options. Closing your browser will securely end your mobile banking login session.
Log into the Victory Bank's Online Banking site and >select Options>Mobile Settings>Deselect Activate Mobile Banking Access>Click Agree.
Call us during normal business hours at 610-948-9000 or Contact Us electronically.
Victory Mobile Deposit
Mobile Deposit permits users to deposit a single check (and some types of money orders, no foreign checks) while signed in to Victory Mobile Banking simply by taking a picture of the front and back of the item with your mobile device.
Apple® iPhone®, Apple® iPad®, Android phones and tablets

To get started, follow these steps: 

Step 1 Enroll Now , fill out the form and submit it when done.

Step 3: You will receive a phone call from the bank to verify your identity once the information submitted has been reviewed.

Step 4: You may begin depositing checks after you receive a confirmation email- usually within one business day. 

This is a FREE service available to consumer and business online banking clients who have enrolled in Victory Mobile Banking.

Yes! We utilize Industry-Standard SSL protocol and State-of-the-Art 256-bit encryption. No personal data or account numbers are accessible or stored on your mobile device. No check images are stored on your device.

In addition, we suggest that you review the Security Alerts section to review how you can protect your financial information.

Every check that you deposit must have your signature along with the phrase "Mobile Deposit Only" clearly printed below it.
Current Victory Bank clients may deposit up to 10 checks a month and up to $10,000. Clients who are new to The Victory Bank may deposit up to 5 checks a month and up to $5,000. Please speak to a banker for details. If your deposit needs exceed these limits, please speak with a banking representative.
You must keep the check in a secure location for at least 30 days. We recommend that you shred the check once you reconcile your bank account at the end of the month after you have verified that you received the proper credit for the deposited item.
If you deposit the item before 7:00 PM E.S.T., you should receive credit in your account the following business day. In some cases, it may take longer; IE: if the dollar amount doesn't match the check, or if the image quality was not acceptable.
All deposited items MUST be payable to you.
You will receive a confirmation on your device after submitting the deposit and you will also receive an email confirmation. You may also set your Online Banking Mobile Settings to send you a text message.
The error message should clearly indicate the cause of the error. If you still experience problems, please contact the Bank at 610-948-9000 during normal business hours.
Please contact the Bank at 610-948-9000 during normal business hours.
Call us during normal business hours at 610-948-9000 or Contact Us electronically.